Thursday, November 24, 2022
HomeAutomobileGM Sellers Have Been Quietly Repairing Teslas For Over a Yr

GM Sellers Have Been Quietly Repairing Teslas For Over a Yr

Image for article titled GM Dealers Have Been Quietly Repairing Teslas For Over a Year

Picture: Justin Sullivan (Getty Photos)

Tesla homeowners in want of repairs may need one thing to reluctantly rejoice. Talking at GM’s Investor Day 2022, GM President Mark Reuss may need stunned some when he revealed {that a} small variety of GM sellers have been doing repairs on hundreds of Teslas for over a 12 months. Since 2021, GM sellers throughout the nation have repaired 11,180 Teslas in whole.

The enterprise sees GM sellers providing repairs and repair to Tesla homeowners. Reuss stated that GM sellers have the technical and customer-service know-how from years of restore on Volts and a few of GM’s newer EV choices. “It’s a brand new enterprise, which is nice,” Reuss stated, chuckling a bit as he introduced the information.

It is a large deal for GM in addition to Tesla clients. Not solely does it give GM an opportunity to look inside on the intervals of a rival automaker’s product and be taught from that, it additionally provides Tesla clients simpler entry to service that’s typically laborious to seek out. Reuss identified within the presentation, greater than 90 p.c of People stay inside 10 miles of a GM dealership. Due to this, Tesla could also be on the offensive. Reuss says that Tesla is now investing tens of millions to construct extra of its Tesla restore services close to GM dealerships, probably in a transfer to attempt to maintain its clients going to Tesla services.

It’s additionally a win for Tesla clients due to how crappy Tesla’s personal service might be. It’s been well-known for years that Tesla homeowners have encountered quite a few issues when making an attempt to get their autos repaired or serviced, usually ready months for components or being charged exorbitantly for work. Going to a effectively established seller community with the know-how to restore a automobile correctly ought to make Tesla homeowners very completely satisfied.



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